Frequently Asked Questions
If your question isn't answered here, please don't hesitate to get in touch. There's no such thing as a silly question.
This varies from person to person. Some clients find that 6–8 focused sessions are enough to address their concerns, while others benefit from longer-term work over several months. We'll discuss expectations during your initial consultation and regularly review your progress together.
The first session is about getting to know each other. I'll ask about your situation, your goals, and what's brought you here. There's no pressure to share more than you're comfortable with. Together we'll agree a plan that feels right for you and discuss the best approach going forward.
Yes, with very few exceptions. Confidentiality is a cornerstone of my practice. The only circumstances where I might need to share information are if there is a serious risk of harm to you or someone else, or if required by law. I'll explain this fully before we begin working together.
Yes. I understand that fitting appointments around work and family commitments can be challenging. I offer select evening appointments and Saturday morning sessions. These slots are popular, so I recommend booking early to secure your preferred time.
I ask for at least 48 hours' notice for cancellations. Sessions cancelled with less than 48 hours' notice or missed without contact will be charged at the full session rate. I understand that genuine emergencies arise, and I'll always try to be flexible where possible.
Some private health insurance providers do cover sessions. I'm registered with several major insurers. Please check with your provider and mention my name and registration details when enquiring about coverage. I can provide receipts and any documentation needed for your claim.
Yes. I offer secure, confidential video sessions for clients who prefer the flexibility of remote appointments or who live outside the local area. Online sessions are just as effective as in-person for most people and most conditions. All you need is a private space and a stable internet connection.
The easiest way is to use the contact form on this website, or you can call or email me directly. I offer a free 15-minute phone consultation for new clients, so you can ask any questions and see if we're a good fit before committing to an appointment.